Join our User Forums on March 23
Workforce Management, Quality Management & Speech Analytics
Our user forums are designed to share best practice and to discuss the opportunities and challenges that you face when engaging with customers and citizens in an ever-changing world.
Our next User Forum will take place on June 15th in Birmingham. Register here to secure your place in Birmingham.
Download the latest WFM user forum agenda here. As always we dedicate an open session – Ask the Experts – to any questions. You can already submit your questions via the form on this page or our online community.
Download the latest QM user forum agenda here. As always we dedicate an open session – Ask the Experts – to any questions. You can already submit your questions via the form on this page or our online community.