Verint Summer School 2017

Registreer hier voor onze Summer School serie met Engels- en Nederlandstalige webinars. Het vakantieseizoen is weer begonnen, dat het maar lang mag duren!

Als het bij u in augustus nog wat rustiger is, dan kunt u wellicht wat meer kennis opdoen over customer en employee engagement, analytics, compliancy en workforce optimization?

Ontdek hoe u en uw organisatie de directe en digitale engagement van klanten en medewerkers kunnen verbeteren.

Woensdag 2 augustus
13:00 CET (On-Demand)

De kracht van employee engagement

Martin Melis, Solutions Consultant

Dinsdag 15 augustus
11:00 CET (On-Demand)

Digital voice of the customer – Betere inzichten, betere bedrijfsresultaten

Maarten Burgering, Voice of the Customer Consultant

Dinsdag 22 augustus
13:00 CET (On-Demand)

Je kunt het bouwen, maar gebruiken ze het ook? Hoe zorg je voor knowledge adoption?

Pim Zwaan, Solutions Consultant & Coen Giesberts, Solutions Consultant

Tuesday 1st August
12:00 GMT (On-Demand)

Quality Management: Live Debate on the Latest Trends and Best Practice

Peter Baikie, Senior Business Consultant, Verint EMEA & Hayley Binns, Solutions Consultant Verint

Wednesday 2nd August
10:00 GMT (On-Demand)

Right Work, Right Time, Right Person, Right Outcome with Work Allocation Manager

Graeme Gabriel, Strategic Workforce Optimisation Consultant Verint EMEA & Alan Gates, Engagement Management Verint EMEA

Thursday 3rd August
10:00 GMT (On-Demand)

Workforce Optimisation: What’s New, and What’s Next?

Tony DeGruttola, Director of Solutions Consulting EMEA

Tuesday 8th August
10:00 GMT (On-Demand)

Harnessing the Power of Employee Engagement

Graeme Gabriel, Strategic Workforce Optimisation Consultant EMEA

Wednesday 9th August
12:00 GMT (On-Demand)

If You Build it, Will They Come? How to Drive Knowledge Adoption

Brad Bannwart, Lead Knowledge Management Consultant

Thursday 10th August
10:00 GMT (On-Demand)

How Desktop Analytics and Robotic Process Automation Can Improve Your Productivity

Alex Fischer, Director Enterprise WFO Practice EMEA

Tuesday 15th August
12:00 GMT (On-Demand)

Digital Voice of Customer – Richer Insights, Better Business Outcomes

Brian Koma, Vice President, Customer Experience Business Strategy & Karen Gliwa, Vice President of Insights at OpinionLab

Wednesday 16th August
10:00 GMT (On-Demand)

The Ultimate Customer Service Super Power: Combining Speech Insights and Meta Data

Alex Fischer, Director Enterprise WFO Practice EMEA

Thursday 17th August
10:00 GMT (On-Demand)

Digital Tipping Point: How to Balance Digital and Human Transformation to Survive

Marije Gould, VP of Marketing Verint EMEA

Tuesday 22nd August
10:00 GMT (On-Demand)

Identity Authentication and Fraud Detection: What’s New, and What’s Next?

Alex Clay, Consultant Verint EMEA

Wednesday 23rd August
10:00 GMT

Security & Compliance - Meeting Global Financial Compliance Regulations

Phil Diffey, Director Financial Compliance, Verint EMEA

Thursday 24th August
10:00 GMT

GDPR and How Technology can Help you Comply with the New Regulations

Robert Barnes, Global Vice President, Product Strategy, Verint

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Nederlandstalige Webinars
Week 1 - Workforce Optimisation (On-Demand)
Week 2 - Employee Engagement
Week 3 - Voice of the Customer
Week 4 - Security, Fraud & Compliance
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