Driving Measurable Results from CX Initiatives

Thursday, September 28, 2017 | 1:00 PM, ET

One of the biggest challenges keeping CX leaders up at night is ensuring that CX efforts are driving business outcomes. While it is generally accepted that delivering great customer experiences drives long-term profitable growth, figuring out how to make this connection happen is challenging for many organizations.

Join us for a complimentary webinar focused on connecting the dots between CX initiatives and measurable business value.

Raj Sivasubramanian

Raj Sivasubramanian

Director of Customer Experience Services, Verint

Raj is a seasoned Customer Experience leader and CCXP with a diverse set of experiences as both a CX practitioner and a consultant in a variety of industries, and leads Verint’s strategy around CX consulting offerings.

Jeff Lewandowski

Jeff Lewandowski

Sr. Partner and EVP, Andrew Reise Consulting

Jeff has more than 17 years of successful experience helping Fortune 500 clients to achieve business goals, with a focus on customer experience, call center operations, and customer relationship management (CRM).

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