Intelligent Alarming as a Lifeline for Contact Center Software
Intelligent Alarming as a Lifeline for Contact Center Software
This whitepaper covers:
The growing importance of application uptime
What intelligent alarming can mean for a dynamic call recording environment
How to alleviate the complexity of applications that can result in hyper-alarming
The limitations of monitoring software and how your business can function effectively, and within compliance, through these limitations
Why a built in monitoring solution is not enough to prevent disaster in your contact center and the five steps you can take to ensure your systems are functioning optimally
