Five Secrets of Customer Journey Analytics
Date: June 28 | Time: 10:00am PT / 1:00pm ET

Journey Analytics is one of the most talked about customer experience topics.

But how do you use it effectively?

How do you sell the need for it internally?

How do you show a return on investment?

Join Verint's VP and CX practice leader Brian Koma and Dan Arthur, VP of Customer Research & Analytics at CX consulting firm Andrew Reise to get the answers to these questions - and more.

In this webinar you will learn:

• Why Journey Analytics is critical to a CX program
• The components of successful Journey Analytics efforts
• Where to start your program to get quick wins
• How to keep stakeholders engaged in the process
• How to measure ROI to justify your program

Don't miss out on taking your CX journey to the next level for your customers leveraging Journey Analytics.