Join Mark George, Managing Director, Global Operations and Process Transformation at Accenture and Craig Seebach, VP, Workforce Optimization Business Strategy at Verint, as they present a higher value-add approach to process-led transformation – Prime Value Chain and Complexity Analytics (PVCCA).
Learn how PVCCA takes a top-down approach looking across functions and processes to:
- Identify inefficiencies at the enterprise level and find the initiatives with the greatest potential to close performance gaps
- Analyze complex performance issues and their impact on business outcomes
- Create a “world on a page” with all the core activities for each initiative
- Create an operating framework to measure and analyze the impact of changes to these activities and processes to help ensure the benefits are realized and the changes operationalized.