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Platinum Sponsor
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New technology is creating fresh business opportunities. It’s why so many companies are looking for a guide who can navigate the spectrum of managed technology.
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Today, thousands of Australian organisations entrust Optus Business to be that guide – from government to large corporates, and across a wide range of industries, we help unshackle organisations from old systems and old thinking by combining technology solutions and service to deliver business outcomes.
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Regardless of whether your priority is mobilising your workforce, minimising risk, integrating multiple channels or finding new revenue streams, we navigate your people, infrastructure and business toward your end goal.
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Gold Sponsor
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AGC Networks (AGC) is a Global Solution Integrator representing the world’s best brands in Unified Communications, Network Infrastructure & Data Center, Cyber Security and Enterprise Applications & Services.
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AGC is a leader in Enterprise Communications in India and has a significant presence in the Middle East / Africa, North America, Australia / New Zealand and Singapore / Philippines serving over 3000 customers.
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In collaboration with global technology leaders like Verint, Shoretel, Avaya, Cisco, HP, Juniper and Polycom among others, AGC delivers domain-focused, flexible and customized technology solutions and seamless services that accelerate our customers’ business and ensure Return on Technology Investments (ROTI).
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AGC differentiates itself through exemplary Responsiveness, Execution excellence and Design superiority (RED) across the customer’s technology landscape.
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AGC Networks is an Essar Enterprise.
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Phintraco Technology is an Indonesian Information Communication Technology (ICT) solutions and services vendor
Established in 2008 (transformation of the first Phintraco company since 1991
Office Locations
The East Building 17th floor
Professional Staff
+150 employees, +95 Service engineers (hardware, software and services)
Support
24 x 7 Service Support
Line Business
System Integrator
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Our Vission & Mission :
Vision
To be the best partner in the eyes and in the hearts of customers for the line of business that we are in
Mission
To continuously deliver the most innovative solutions together with the best services |
Why Phintraco ?
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Over 25 Years Experiences ICT Solution |
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24 x 7 Customer Service |
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Enjoy the Live Music and DJ |
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IT Certified and experienced engineers |
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End user Technical Assistance and Training |
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Hardware and Software Maintenance Services |
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Experience for complex contact center implementation |
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Help-desk application for Customer Service. Any progress on the request will be noted and
updated to the customer |
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Since its inception in 2001, PT Relia Telemit Semesta has continued to grow and become a world-class provider of technology and systems integration, especially in the telecommunication industry. The organisation has strategic alliances with Verint, Microsemi (Symmetricom), AudioCodes, Huawei, and Dynatrace, enabling it to deliver world-class products with certified professional staff backed by 24 x 7 Customer Service Support
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| Founded in 2011, SimComm is an authorised Verint and Avaya services partner specialized in providing a wide range of services, solutions to enterprise telephony, call recording, work force management and back office operations across various domains.
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Strength-: Our professionals are highly skilled and certified in the existing Contact Centre industry with excellent proven track record of working with companies like Avaya and Verint. The services provided by us are oriented to suit each client’s specific requirements. These vary from providing consultancy on business problems to resolving complex multisite design and custom solutions. |
| Projects Delivered -: We have delivered 50+ successful complex projects for customers across the globe (Australia, Singapore, India, Middle East, Europe, UK and US). We have the proven ability to work throughout all stages of planning, development, implementation and support of your chosen solution. |
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Silver Sponsor
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Ardent Networks is a Value Added Distributor from the Lamco Internattional Group of Companies. Ardent is primarily focused on Network Solutions for both SME and Enterprise. Among our technology focus is Network Connectivity, LAN and WAN, IP Telephony, Collaboration and Contact Center, Network Security, Business Analytics, Email Collaboration, POS and Retail Solutions, Network Power Management and Monitoring, Precision Cooling and Data Center. Our expertise include pre sales and post sales support as well as Network design, implementation and Service Maintenance. Products distributed by Ardent include: Verint, Avaya, Cisco, Emerson Network Power, Panduit, Delta Power Solutions, Honeywell, NEC, Hitachi Data Systems, Addasound, Commscope and Splunk
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Circle Consulting is a NZ based Systems Integrator focused on Customer Engagement Solutions and has been in operation since 1995. Circle provides thought leadership, design, implementation, integration and support services for some of NZ’s largest companies including a Major Insurer, Government Departments, 3 of NZ’s largest utilities, and a major Telco. Circle Consulting is experiencing strong growth in NZ and Australia, in both its staff and expertise and its portfolio of offerings, which include Genesys, Cyara, and its own stable of desktop applications including ICE and CCSPI.
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eSOON is a leading service provider of customer engagement solutions in Greater China. Since our founding in 1999, we have continuously innovated around the needs of customers, designed and implemented many solutions in the field of enterprise contact center, contact center cloud services and voice applications. We dedicate to offer competitive integrated solutions for enterprises, carriers and outsourced services providers to enhance the customer experience and create the maximum value. Our solutions and services have been widely accepted by more than 350 corporate customers in Greater China in 14 industries.
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Dimension Data harnesses the transformative power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we focus on digital infrastructure, hybrid cloud, workspaces for tomorrow, cybersecurity, and network as the platform. With a turnover of USD 7.5 billion and offices in 58 countries, we deliver services wherever our clients are, at every stage of their technology journey. Accelerate your ambition. Go to dimensiondata.com. |
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Focused on delivering exceptional customer service strategies and solutions and with over 17 years’ expertise, Sabio has a track record of success in helping major organisations – such as DHL, Office Depot, P&O and Cunard, Unibet, and multi-award winning Lebara Mobile - transform their customer contact.
Sabio has a comprehensive international operation, partnering with leading organisations such as Verint, Avaya, Nuance and Semafone. For more information, visit www.sabio-apac.com, follow us on Twitter at http://twitter.com/sabiosense or contact Matt Dyer on +65 87130064 – or email info@sabio-apac.com
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Shanghai Yaji Information Technology Co., Ltd. creates innovative applications and value-added solutions for IT infrastructure, unified communications, video conferencing and multimedia convergence platforms. Yaji is a Business Partner of Verint in China, mainly focusing in finance, insurance, aviation, eCommerce and other areas to promote related applications products.
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