Analytics-Driven Quality Management

Ask the Experts – Analytics-Driven Quality Management
Date: April 27 | Time: 10:00am PT / 1:00pm ET

Join us for our 'Ask the Experts – Analytics-Driven Quality Management' webinar, designed to provide you with a forum to ask your pressing analytics-driven quality questions, and to learn how your organization can benefit from the power of speech analytics. Join this no-nonsense Q&A style webinar and pose your questions directly to our panel of experts.

Join us to learn:

• Insights and commentary on how speech analytics can improve quality management.
• Best practices, tips and tricks on leveraging the power of speech.
• How employing analytics tools can provide insights into customer effort and agent performance, and how this impacts your bottom line.

How does this work?
Register for this webinar and submit your questions in advance using the form box on the right*. We'll present insight and commentary on your questions during the live session. You may also submit questions throughout the live session on April 27th.

Space is limited
Our 'Ask the Experts' sessions are designed to be intimate and interactive. As such spaces are limited, so register and submit your questions today!