IA and CX Summit | 27 October

Identity Authentication

Does your identity authentication process feel like a game of “Guess Who”? Shouldn’t you know who your customers are, rather then negatively impacting their customer experience with endless security questions? Are you confident in your contact centre’s ability to get authentication right? Join us for a deep dive into fraud and identity analytics, and learn from experts and peers.


Join us on October 27 at Shakespeare’s Globe, the replica of the 17th century Elizabethan playhouse at Bankside, London, for a deep dive into fraud and identity analytics, and learn from experts and peers. Hear how fraud affects trust, reputation and financial performance, and discover how identity authentication can help reduce costs and drive a positive customer experience.

Download the latest IA & CX Summit agenda here.

Location
Shakespeare’s Globe
21 New Globe Walk
Bankside
London SE1 9DT

Register Now


Speaker

GEOFF WHITE

Keynote speaker
Journalist at Channel 4

Speaker

MICHIEL LELY

VP of Practices EMEA
Verint Systems

Speaker

PETER WILSON

Strategic Consultant Customer Analytics
Verint Systems